Description
Features
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EFFICIENT DESIGN
A three-layered floor construction includes a tough ABS plastic which seamlessly covers the entire bottom, wrapping upward onto the cabinet sidewalls. A thick layer of foam insulates for temperature control while the wooden layer provides strength and rigidity for a unit that is both energy-saving and durable. An inside reflective thermal barrier ensures outstanding thermal efficiency. The use of a strong fiberglass, non-filled resin backing with an insulating foam coating provides maximum strength and efficiency.
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INSULATION
Highland Spas have a unique system that maximizes energy efficiency and minimizes heat loss, keeping them lightweight and economical to own and operate. Waste heat from pump operation warms the air cavity behind the cabinet and is radiated and absorbed back into the spa plumbing. Warmed air is trapped between the TemperBase insulated floor panel and cabinet top gasket creating efficient thermos air tight insulation. It was developed considering low monthly costs, service and installation for your long-term satisfaction.
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SELF CLEANING FILTRATION
Highland Spas come with a reliable and virtually self-maintaining filtration system. It utilizes power from the jet pump to clean and sanitize the spa water. Used water and surface debris is captured through waterline and bottom safety suctions and sent to the pump, where the power of the jet pump forcefully pushes the dirty water through a deep pleated filter cartridge, capturing all dirt and contaminants.
* Not included with Value Series Spas -
MASSAGE THERAPY JETS
Powerful hydrotherapy jets are adjustable and interchangeable customizing your spa experience to best suit you, and without ever having to leave the spa.
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SPA LIGHTING
Each of our hot tub lighting systems enhances your spa atmosphere, illuminating your backyard oasis. Our Spas have simple convenient control from your digital control center.
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CUSTOMIZABLE COLORS
Every Highland Spa is built to order with a full selection of acrylic colors and maintenance free cabinet finishes. Show your personality and design your own Highland Spa!
Specs
Cabinet Colors
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BROWN
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GREY
Acrylic Colors
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TUSCAN SUN
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STORM CLOUD
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SILVER MARBLE
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SIERRA GRANITE
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MIDNIGHT CANYON
Warranty
Shipping & Delivery
Questions & Answers
At Pool&Leisure, we are proud to supply the finest quality spas from Highland Spas. We understand that purchasing a spa is a significant investment, and we want you to feel confident in your decision. That’s why we offer an extensive warranty on all Highland Spas, ensuring your product performs as promised for years to come. Our comprehensive warranty covers key areas of your spa, from the structure to its essential components, so you can relax and enjoy with peace of mind.
Structural Warranty
✔ Lifetime Warranty on the spa shell and structure.
This warranty covers any defects in materials or workmanship in the shell.
In the rare event that the spa shell cracks or experiences a structural failure, we will repair or replace it at no cost to you.
The spa shell is built to last a lifetime, providing enduring support for your spa experience.
Acrylic Surface Warranty
✔ 5-Year Warranty on the acrylic surface.
Our high-quality acrylic surface is designed for durability and aesthetic beauty.
This warranty covers defects like cracking, fading, or discoloration due to manufacturing defects.
Enjoy a beautiful, vibrant spa surface for years to come with peace of mind knowing your spa will maintain its look and feel.
Jets Warranty
✔ 5-Year Warranty on all jets.
Highland Spas’ carefully engineered jets are designed for long-lasting performance.
This warranty covers any malfunction or failure of the jets, ensuring that you can enjoy a powerful and rejuvenating hydrotherapy experience without concern.
If a jet fails to perform as expected due to a material defect, it will be repaired or replaced at no charge.
Major Components Warranty
✔ 2-Year Warranty on pumps, heaters, and control systems.
Pumps and heaters are critical to your spa’s operation, and this warranty guarantees that these parts will be free from manufacturing defects.
If any of these components fail during the warranty period, we will replace or repair them at no extra cost.
The control system ensures your spa operates efficiently, and we’ll ensure it’s maintained properly should any defects arise.
Labor Warranty
✔ 1-Year Warranty on labor related to repairs or replacement of defective parts.
In the rare event of a defect in any component covered by the warranty, Pool&Leisure will arrange for professional repairs and replacements.
Our expert technicians will complete the necessary work, free of charge, during the first year of ownership.
Exclusions and Limitations
While we offer a comprehensive warranty, it is important to understand what is and is not covered:
✔ Misuse or Abuse: Any damage caused by improper usage, neglect, or failure to follow maintenance guidelines is not covered by the warranty.
✔ External Damage: Damage resulting from environmental factors such as power surges, freezing temperatures, or improper installation is not covered.
✔ Normal Wear and Tear: Over time, parts like cover lifters, filters, and pillows will wear out due to regular use. These items are excluded from the warranty unless they are defective.
✔ Maintenance Requirements: To ensure continued warranty coverage, regular maintenance must be performed on your spa, including cleaning the filters and maintaining proper water chemistry. Failure to properly maintain the spa can void the warranty.
How to File a Warranty Claim
In the event that you need to file a warranty claim, simply reach out to Pool&Leisure for assistance. Our customer service team is always here to help. We will guide you through the process, which may include:
Identifying the issue: We’ll assess the problem and confirm that it falls under the warranty’s terms.
Scheduling repair or replacement: If the issue is covered, we will arrange for the necessary repair or replacement of faulty components.
Professional Installation: Our trained and certified technicians will carry out the repair or replacement for you, ensuring that your spa remains in excellent condition.
At Pool&Leisure, we pride ourselves on offering top-tier products with a solid warranty behind them. We are committed to your satisfaction and to providing you with a spa experience that you can enjoy for many years. Our partnership with Highland Spas ensures that you’re receiving a product built for longevity, backed by a warranty that protects your investment.
If you have any questions or need further details regarding the warranty, don’t hesitate to contact us. We’re here to help!
Spa Installation: Easy, Convenient, and Affordable
When it comes to installing your new spa, we strive to make the process as simple and stress-free as possible. Whether you choose to install your spa yourself or prefer professional help, we’ve got you covered every step of the way.
Freight & Liftgate Service
✔ Included in the price: The cost of delivery, including freight and liftgate service, is included in the price of your spa.
Your spa will be carefully delivered directly to your curb, and the liftgate service ensures that the spa is safely lowered to the ground for easy access.
This means no extra fees for shipping or delivery—what you see is what you pay.
DIY Installation
✔ Easy Installation: Many of our customers opt for a DIY installation because it’s simple and manageable.
All Highland Spas come with clear instructions that guide you through every step of the process, from placement to filling.
With a little effort and a few helping hands, you can set up your spa in no time.
Keep in mind, the only professional service required is electrical work to hook up the power. This ensures your spa operates safely and efficiently.
✔ Electrician Needed: For your safety and to comply with local codes, you will need a licensed electrician to handle the electrical hookup.
The spa needs to be wired to a dedicated power source with the correct voltage for the spa’s specifications.
Your electrician will also ensure that everything is up to code and properly connected to avoid any future issues.
Free Professional Installation (Local Service Area)
✔ Free Installation: If you’re located within our service area, we offer free professional installation.
Our experienced technicians will come to your location, set up your spa, and ensure everything is functioning perfectly.
This includes making sure the spa is level, filling it with water, connecting all components, and performing a final check to ensure optimal performance.
✔ No Worries, Just Relax: If you’re not comfortable with DIY installation or prefer to leave it to the experts, our team is ready to help.
We understand that installing a spa can feel overwhelming, so we’re here to make it as easy as possible for you.
Simply schedule the installation with us, and we’ll take care of the rest—no hassle, no stress.
Installation Requirements
Access: Ensure that there’s clear access to the location where you want to place your spa. This includes a wide enough path for the spa to be delivered and installed.
Electrical Setup: An electrician must install a dedicated electrical circuit for your spa, which is required for safe operation.
Level Surface: Your spa should be placed on a solid, level surface, such as a concrete pad or suitable deck. Proper leveling is critical to the spa’s performance and longevity.
At Pool&Leisure, we want your experience with your new spa to be as smooth as possible. With our easy DIY installation option, free professional setup within our service area, and included delivery and liftgate service, we’re committed to making your spa experience effortless from start to finish.
If you have any questions about the installation process or would like to schedule professional installation, please feel free to reach out. We’re here to help!
Regular maintenance includes cleaning the filters, checking water chemistry, and draining/refilling the spa as necessary. We offer professional maintenance services to keep your spa in top condition.
The cost to operate a spa varies based on your energy rates, usage, and climate. On average, it costs between $20–$40 a month to run your spa, but it can be lower with energy-efficient models.
A well-maintained spa can last 15-20 years or longer. Regular maintenance, proper usage, and covering the spa when not in use will help extend its lifespan.
Cleaning the spa involves regular filter cleaning, water testing and balancing, and occasional deep cleaning. We recommend using non-abrasive cleaners to preserve the acrylic surface.
Our spas range in water capacity from 300 to 700 gallons, depending on the model. The water capacity will be listed in the specifications for each spa.
Yes, our spas are designed for year-round outdoor use, even in colder climates. However, it’s important to winterize the spa to protect it during extremely cold weather.
If you encounter any issues with your spa, please contact our customer support team or schedule a service appointment. We offer troubleshooting tips, and our technicians can resolve most issues.